We get it. Life happens. If you need to cancel or change plans, email info@cynthasis.com
Refunds & Credits
10 or more days before Week 1:
- Full refund minus a $35 administrative fee per registration.
4–9 days before Week 1:
- No cash refund unless we can fill your seat.
- If we fill it: Refund minus $35.
- If we can’t fill it: Choose either
- 50% refund, or
- 100% credit toward a future Cynthasis course with the same trainer(s), valid for 12 months.
Within 72 hours of the first class or after the course begins:
- No refunds.
- You may request a one-time transfer credit (minus $35) before Week 2 starts. Valid for 12 months.
No-shows:
- No refund.
- If you email us before the first session starts, you can receive a transfer credit (minus $35) valid for 12 months.
Substitutions
- Substitutions are not permitted for CE-bearing cohorts. For non-CE cohorts, a one-time substitution may be allowed 48+ hours before Week 1 with written approval.
Replays
- Session replays are available to enrolled participants for 30 days after each session and are for personal learning only.
Course Cancellations or Changes
- If Cynthasis must cancel before Week 1, you may choose a full refund or 100% transfer credit.
- If a single session is disrupted (e.g., Zoom outage), we’ll offer a make-up or extend replay access.
- Force majeure: If events beyond our control (e.g., platform failure, extreme weather, illness) require changes, we’ll reschedule and provide options comparable to the above.
By attending, I understand and agree to the following:
1) Confidentiality and Community Care
This course uses presentation, discussion, online demonstrations, and optional practicums. Personal and clinical material shared by participants is confidential and may not be recorded, copied, or shared outside the group. I will treat others’ information with the respect I expect for my own.
2) Online Format and Limits
- Fewer nonverbals: Video learning can introduce misunderstandings; I’ll request clarification as needed.
- Privacy and security: Online learning uses third-party services (e.g., Zoom, ISPs) that carry their own security risks despite reasonable safeguards.
3) Scope and Responsibility
This is educational and professional development, not psychotherapy, medical treatment, or clinical supervision. Participation may bring up emotions. I will self-pace, pause, or step out as needed and seek personal therapeutic support outside class if appropriate. Ongoing support beyond teaching is not the responsibility of the facilitator or Cynthasis, Inc.
4) Demonstrations and Practicums
If I volunteer for a demonstration or participate in practicums, I do so to support learning. Demonstrations are not therapy. I’ll engage respectfully with partners and facilitators. Sessions are recorded for enrolled participants’ review during the 30-day replay window. My personal work will not be used beyond this class without my separate written consent.
5) Recording and Intellectual Property
- Cynthasis’ content (slides, handouts, recordings) is © Cynthasis, Inc., for my personal learning only. I won’t copy, share, publish, or use it commercially without written permission.
- Participant restrictions: I will not record, screenshot, download, or redistribute sessions or other participants’ shares.
- Future teaching use: Any future use of recordings will include teaching content only; participants’ images/names/stories are excluded unless explicit written consent is given.
6) Technology and Participation
I’ll maintain a stable internet connection and use Zoom. Headphones and camera-on are encouraged to support safety and experiential practice. If tech issues arise, I will troubleshoot them at once.
7) Accessibility and Accommodations
Cynthasis aims to make the course accessible. For ASL, live captioning, or other accommodations, email info@cynthasis.com.
